We have taken great care in the presentation of our products on our website. The images you see, however, will depend on your monitor’s display and colour capabilities. Therefore we are unable to guarantee that the product images you see accurately represent the products.
‘You’ and ‘Your’ means the person entering the website.
‘We’ and ‘us’ means Stinky Stuff
What personal information about customers do we collect?
The information we gather from customers helps us personalise and continually improve your viewing experience at stinkystuff.fishing
Here are the types of information we gather.
Information You Give Us:
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of some site functions. We use the information that you provide for such purposes as responding to your requests, customising future website functions for you and communicating with you.
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses stinkystuff.fishing. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalised experience at stinkystuff.fishing if we cannot recognise you, we want you to be aware that these tools exist.
These are only sent out to customers who sign up for an Stinky Stuff newsletter. This only involves you when you provide your e-mail address to us. These newsletters will contain information about new products, competitions and events added to the site.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide certain features. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Stinky Stuff best features, and we recommend that you leave them turned on.
Does Stinky Stuff share the information it receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share our information with any other companies.
With Your Consent:
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
What Choices Do I Have?
If you do not want to receive e-mail or other mail from us, you will have the option to opt of receiving any information from us when you supply your e-mail on any web pages that requests it.
Stinky Stuff has strict restrictions to maintain the safety of children. If you are under 18, you may use Stinky Stuff only with involvement of a parent or guardian. If you would like to enter a competition or send in a gallery photo, again you will need to have your parent’s or guardian’s permission to do this.
Conditions of Use, Notices, and Revisions
If you choose to visit our site, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the United Kingdom law. If you have any concern about privacy at www.stinkystuff.fishing, please send us a thorough description to our contact form, and we will try to resolve it.
Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.
Information You Give Us
You provide most such information when you search, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; enter a competition; provide further information to us (and you might have more than one if you have used more than one e-mail address when visiting Fishface Promotions); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; by providing employer, school, or other such information; provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom products have been shipped, including address and phone number; other people; content of reviews and e-mails to us; and financial information.
Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; selected winner/competition history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; and products you viewed or searched for. For this part we use Google Analytics, more can be found about Google Analytics by visiting their web pages, there is also a method of 'Opting Out' of these activities, see more on Cookies by clicking on the About our Cookies Tab (above)
Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’) - for example RomanCart or Google Analytics.
What is a Cookie
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.
What to do if you don’t want cookies to be set
Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.
Web browser cookies:
If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
You can choose whether to accept cookies that are set via the 'Cookies Consent Popup'
Most of our pages do work without cookies, but you will lose some features and functionality if you choose to disable cookies.
Adobe Flash Player Cookies
The Adobe Flash Player, used to provide services such as You-Tube video content or web-based games, is also capable of storing information on your device. However, these cookies cannot be controlled through your web browser. Some web browser manufacturers are developing solutions to allow you to control these through your browser, but at the present time, if you wish to restrict or block Flash Cookies, then you must do this on the Adobe website.
Please be aware that restricting the use of Flash Cookies may affect the features available to you, for example the video content in the Features and Video Gallery.
The following Cookies are used by 3rd parties, again use the Google Opt Out to block our contact form from tracking your information.
|Used to track visitors
Collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
|YouTube||www.youtube.com||Used to track visitors
Features for sharing videos via YouTube, and remembering what videos you've seen.
|YouTube (privacy enhanced)||www.youtube-nocookie.com||YouTube has a 'no cookie' privacy enhanced version which unfortunately still sets cookies. These appear to be harmless and there is currently no way to avoid them.
|General purpose cookie, used for main pages to keep state of the page options and selections and also used by a 3rd party for our Contact us form to keep state of the flow of the message you submitted..
|use_hitbox||www.youtube.com||This cookie performs a custom function for the You Tube website.|
|YSC||www.youtube.com||This cookie performs a custom function for the You Tube website..|
|TBN||www.romancart.com||3rd Party Cookies from our E-Commerce shopping cart are used to track your order details (tickets) to our payment gateways.|
We use Google Analytics to track how we're growing our marketplace and how you, the customer, finds and interacts with our pages. Google provide website visitors more choice on how their data is collected by Google Analytics, and have developed the Google Analytics Opt-out Browser Add-on.
Stinky Stuff Terms & Conditions
All credit card transactions are handled by PAYPAL or on a secure server using a minimum of SSL/128-bit encryption.
If you have any questions/comments about privacy, you should contact us.
Delivery And Handling Details
Delivery - Including Overseas Delivery. Postage and Packaging Charges are for within mainland UK and will normally be within 1 to 5 working days (maximum of 28 days) from time of order, for Overseas deliveries please contact us for arrangements prior to ordering. Where delivery cannot be made within the target time, you will be contacted and made aware of any delays.
Notwithstanding small items that will fit through a letterbox, in which case a standard Royal Mail delivery with proof of posting will be used, deliveries must be signed for on receipt, when no signature is obtainable the courier will return the goods to the depot nearest to yourself, and a further attempts will be made to deliver the goods on the following days, if there is still no person to receive the goods they will be taken back to the nearest depot and retain for approximately one week.
The order can be collected from the depot with proof of attempted delivery, or utility bill and photo ID. If the goods are to be delivered again then a charge may be made by the courier and collected by us, this charge is only incurred when the customer requests a further delivery, to avoid this charge just contact the local depot or call in person to collect the parcel.
Delivery Charges are as follows
European Delivery prices are as per the cart, Following are UK Shiping Details only. We reserve the right to change both the courier and delivery prices, details at checkout will always remain extant and updated here:
- £3 next working day recorded delivery
- £2 2-3 days recorded delivery
- Orders with 3 or more items will receive Free Delivery (Next Working Day Recorded where available)
Making A Purchase
To make a purchase just browse around our site, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on View Basket and you will be asked for a few details that we need to be able to process your order. You will be presented with a number of payment options.
Cancellations can be made at any time after an order has been placed, all cancellations must be made by using the secure Contact Us form giving details and your order number. Cancellations made, after orders have been dispatched (after dispatch e-mail has been sent) may be subject to a return carriage charge.
Returns, Replacement, Refunds Policy
Returning goods should always be arranged by contacting us first. Please do not return goods with out first contacting ourselves. Returning goods which have been damaged on delivery must contact us within 7 days of receipt of the order. These will be collected by our couriers and replacement sent through.
Returning faulty goods, contact ourselves with the details of the product which is faulty and details of the fault. We will contact you in return with the correct procedure and manufacturer warranty details of that product. Goods will be replaced subject to a manufacturer inspection and finding of a manufacturing flaw. Returning non faulty goods may be done so within 30 days of receipt of the order.
Goods must be in new condition and in original packaging in order to obtain a full refund.
Return of non faulty goods is done at customers own cost.